PEOPLE. SYSTEMS. PROGRESS.

About Kerry

Operations-Minded. People-Focused.

I’m an operations and workplace support professional with experience across public service, financial services, and team management. My background includes office operations, project coordination, client service, people support, training, documentation, reporting, technology, vendor coordination, and process improvement. I enjoy identifying where work is getting stuck and building practical systems that make information easier to manage and day-to-day operations more consistent.

Let’s Work Together

I’m open to discussing employment opportunities, operations projects, and ways I can help teams work more effectively.

Professional Experience

City of Boston, Age Strong Commission

May 2024–Present

Operations Coordinator

Coordinate day-to-day operations across staff and departments, including scheduling, meetings, shared resources, documentation, reporting, technology, facilities, vendors, and operational follow-through. Build and improve practical databases, forms, trackers, and workflows using Airtable and Fillout.

MFS Investment Management

February 2022–January 2024

Client Operations Specialist

Supported high-volume client operations, researched and resolved service issues and discrepancies, maintained accurate records, coordinated across teams, and supported consistent processing and follow-through.

AMC Theatres

July 2017–September 2019

Operations Manager

Managed day-to-day operations, supervised employees, supported hiring and onboarding, coordinated scheduling and timekeeping, handled facilities and vendor issues, and trained team members.