Kerry Augustin
Business Operations Consultant
Service Offerings
01 / OPERATIONS
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Operations & Project Coordination
I help organize projects, workflows, deadlines, documentation, and follow-up so work moves forward clearly and on time.
Project tracking · Workflow organization · Deadline and priority tracking · Cross-functional coordination · Documentation and follow-up
02 / PEOPLE
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People Operations & HR Support
I support hiring, onboarding, scheduling, employee communication, training, and practical people-operations processes.
Hiring and onboarding support · Employee documentation · Scheduling and workforce coordination · Training support · HR process organization
03 / EXECUTIVE
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Executive & Administrative Support
I support calendars, meetings, reports, presentations, correspondence, documentation, and operational follow-through.
Calendar and meeting coordination · Reports and presentations · Correspondence · Administrative documentation · Vendor and office coordination
04 / SYSTEMS
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Systems & Process Improvement
I build and refine practical systems using tools such as Airtable, Fillout, Microsoft 365, forms, trackers, and workflows to make information easier to manage.
Airtable databases · Fillout forms · Trackers and intake systems · Reporting workflows · Process documentation
05 / TRAINING
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Training & Development
I create clear procedures, reference materials, training resources, and practical guidance that help people understand how work gets done.
New-hire training · Reference materials · Procedures · Process guides · Mentoring and knowledge sharing
How I Work
A practical process built around understanding the work first.
01
Discover
I start by understanding the goals, current workflow, challenges, responsibilities, and where work is getting stuck.
02
Organize
I map the existing process, organize priorities, identify gaps, and determine what needs to change.
03
Build
I create or improve the systems, trackers, forms, documentation, and workflows needed to support the work.
04
Support
I help refine the process, document how it works, and make sure the solution is practical for the people using it.